What the service should include
Accurate locating, cleaning and measurement are essential so the patch covers the defect without obstructing a connection.
- Confirm the affected system and access
- Assess hazards and previous treatments
- Explain the proposed method
- Check the result before leaving
Questions, evidence and outcome
Post-repair footage should show position, ends, surface and clear flow through the repaired section.
- What defect and length will the patch cover?
- How was the host pipe prepared?
- Will final CCTV evidence be supplied?
Step-by-step approach
- 1
Describe every symptom
- 2
Disclose products and previous work
- 3
Agree scope and price basis
- 4
Ask how the result will be verified
- 5
Keep footage, reports and repair recommendations
Important safety point
Tell the engineer about every chemical or home treatment already used. Hidden corrosive liquid can put people at risk when a pipe or trap is opened.